1. Introduction
Welcome to BizCon ("BizCon", "we", "us", or "our"). BizCon is a mobile platform designed to connect customers with businesses and enable businesses to present their services, locations, and information to potential customers. This Privacy Policy explains how BizCon collects, uses, stores, protects, and shares personal information when you use the BizCon mobile application, website, or related services (collectively, the "Services"). By creating an account or using BizCon, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Services.
2. Who Is Responsible for Your Personal Data?
The data controller responsible for your personal information is: BizCon / BizCon Consult Ltd Business Address: 22 Adageorge Road Port Harcourt Rivers State Country: Nigeria Email: appbizcon@gmail.com Support Email: support@bizcon.com.ng Website: www.bizcon.com.ng
3. Information We Collect
The information we collect depends on how you use BizCon. 3.1 Account Information When you create a BizCon account, we may collect: • First name • Last name • Email address • Phone number • Profile photograph • Account identifier • Authentication information • Account type or role BizCon may use third-party authentication services, including Clerk, to authenticate and secure user accounts.
4. Cookies and local storage
If you register or operate a business through BizCon, we may collect information such as: • Business owner's name • Business email address • Business phone number • Business name • Business description • Business category • Business address • Business location • Business photographs • Business operating information • Business verification information • Other information you voluntarily provide during business registration Business information may be displayed publicly through BizCon so that customers can discover and contact businesses. Business owners should therefore avoid submitting information that they do not want displayed publicly.
5. Location Information
BizCon may request access to your device's location when you use features that require location services. For example, location information may be used to: • Help you discover businesses near your current location • Display nearby businesses • Improve location-based search • Display business locations • Support map-based discovery • Help businesses provide accurate location information BizCon will request permission before accessing device location where required by the operating system. You can generally control location permissions through your device settings. However, disabling location access may prevent certain location-based features from functioning correctly.
6. Profile Photographs and Images
BizCon may allow users and business owners to upload photographs, including profile photographs and business images. Images you upload may be stored using third-party cloud infrastructure and may be displayed to other BizCon users where necessary to provide the Services. You should not upload photographs containing personal information belonging to another person unless you have the appropriate permission to do so.
7. Business Ratings, Reviews and Comments
BizCon may allow users to rate businesses and submit reviews, comments, feedback, or other content. Information that you voluntarily submit through ratings, reviews, comments, or business feedback may be visible to other users. You should therefore avoid including: • Passwords • Financial information • Government identification numbers • Private contact information • Sensitive personal information • Information about another person that you do not have permission to disclose BizCon may moderate, remove, or restrict content that violates our Terms of Service or applicable law.
8. Contact and Support Requests
BizCon may allow users to submit requests to the BizCon administration team. When you submit a support or contact request, we may process: • Your name • Email address • Phone number • Request subject • Request message • Account identifier • Request status • Administrative responses • Dates and times associated with the request We use this information to receive, manage, respond to, and maintain records of support requests.
9. How We Use Your Information
We may use personal information for the following purposes: Providing the Services To: • Create and manage your account • Authenticate users • Provide business discovery • Display business information • Provide location-based functionality • Manage business registrations • Process ratings and reviews • Manage support requests • Provide customer support Security To: • Protect accounts • Detect unauthorized activity • Prevent abuse • Investigate security incidents • Protect BizCon users and systems Communication To: • Respond to support requests • Send service-related communications • Communicate important account or security information Improvement To: • Maintain and improve BizCon • Diagnose technical problems • Understand how features are used • Improve reliability and functionality Legal and Regulatory Compliance We may process information where necessary to: • Comply with applicable law • Respond to lawful requests • Protect our legal rights • Investigate suspected unlawful activity • Prevent fraud or abuse • Establish, exercise, or defend legal claims
10. Lawful Bases for Processing
Depending on the circumstances, BizCon may process personal information on one or more lawful bases recognized under applicable data-protection law, including: • Your consent • Performance of a contract or provision of requested services • Compliance with a legal obligation • Protection of vital interests where applicable • Legitimate interests, where permitted by law and where those interests do not override your rights and freedoms The Nigeria Data Protection Commission identifies rights including access, rectification, objection, portability, restriction, erasure, and the right to lodge a complaint. (National Drug Policy Committee)
11. Information We Share
BizCon does not intend to sell your personal information. We may share or disclose information where reasonably necessary to operate the Services. Service Providers We may use third-party providers that help us operate BizCon, such as: • Authentication providers • Cloud hosting providers • Database providers • File and image storage providers • Mapping/location service providers • Analytics or technical service providers, if used • Communication or support service providers, if used These providers may process information on our behalf and are expected to handle it according to applicable contractual and legal requirements. Public Business Information Information submitted as part of a business profile may be displayed to BizCon users. Depending on the information you provide, this may include: • Business name • Business description • Business category • Business address • Business location • Business images • Business contact information • Ratings and reviews Legal Disclosures We may disclose information where required or permitted by law, including in response to lawful requests from governmental authorities, courts, regulators, or law-enforcement agencies.
12. Third-Party Services
BizCon may rely on third-party services to provide parts of its functionality. These may include authentication, cloud database/storage, mapping, location, and other infrastructure providers. For example, BizCon currently uses technology provided by Clerk and Appwrite as part of its authentication and backend infrastructure. Third-party providers may process information according to their own privacy policies and contractual arrangements with BizCon. Users should review the privacy policies of relevant third-party services where appropriate.
13. Data Storage and International Transfers
Your information may be stored or processed on servers located in Nigeria or other countries, depending on the infrastructure and service providers used by BizCon. Where personal information is transferred across borders, BizCon will take reasonable steps to ensure that the transfer and processing are subject to appropriate legal and security safeguards.
14. Data Security
We take reasonable technical and organizational measures to protect personal information against: • Unauthorized access • Unauthorized disclosure • Accidental loss • Destruction • Alteration • Unauthorized processing These measures may include authentication controls, access controls, encryption or secure transmission technologies, and appropriate cloud-security practices. However, no electronic storage or transmission system can be guaranteed to be completely secure. You are responsible for maintaining the confidentiality of your account credentials and should notify us if you believe your account has been compromised.
15. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including: • Providing the Services • Maintaining your account • Maintaining business records • Responding to support requests • Resolving disputes • Preventing abuse and fraud • Complying with legal obligations When personal information is no longer reasonably required, we will take appropriate steps to delete, anonymize, or securely dispose of it, subject to applicable legal or legitimate retention requirements.
16. Your Privacy Rights
Subject to applicable law, you may have rights including: • Right to be informed about how your information is processed • Right of access to personal information we hold about you • Right to rectification of inaccurate information • Right to erasure of personal information in appropriate circumstances • Right to restrict processing in appropriate circumstances • Right to object to certain processing • Right to data portability, where applicable • Right to withdraw consent where processing is based on consent • Right to lodge a complaint with the relevant data-protection authority • Rights relating to automated decision-making, where applicable The NDPC expressly recognizes these categories of data-subject rights under the Nigeria Data Protection Act framework. (National Drug Policy Committee)
17. How to Exercise Your Privacy Rights
To make a privacy request, contact us at: Privacy Email: privacy@bizcon.com.ng Your request should include enough information for us to identify your account and understand the request. For security purposes, we may need to verify your identity before processing certain requests. We will handle valid requests within the period required by applicable law.
18. Account Deletion
You may request deletion of your BizCon account and associated personal information by contacting: accountdeletion@bizcon.com.ng Where BizCon provides an in-app account deletion feature, users may also submit the request directly through the application. When an account-deletion request is processed, we will delete or anonymize personal information that we are no longer legally or legitimately required to retain. Some information may need to be retained where required by law, for security purposes, fraud prevention, dispute resolution, or establishment or defense of legal claims.
19. Children's Privacy
BizCon is not intended to be used by children where such use would violate applicable law. We do not knowingly collect personal information from children without the legally required authorization. Where applicable law requires parental or guardian consent for processing a child's personal information, we will apply the required safeguards. The Nigeria Data Protection Act contains specific requirements concerning processing personal data of children and persons lacking legal capacity to consent. (National Drug Policy Committee) If you believe that a child has provided personal information to BizCon improperly, please contact us so that we can investigate and take appropriate action.
20. User-Generated Content
BizCon may allow users to submit: • Reviews • Ratings • Comments • Business information • Images • Support requests • Other content You are responsible for ensuring that information you submit does not violate another person's privacy or applicable law. Do not submit passwords, payment-card information, government identification numbers, or other highly sensitive information through public business profiles, reviews, or comments.
21. Location Privacy
Because BizCon provides location-based business discovery, location information may be particularly important to the operation of some features. BizCon will not request continuous background location unless a feature specifically requires it and the appropriate permission and disclosure are provided. Where possible, location access should be limited to the functionality for which it is required. You may disable location permissions through your device settings, although some BizCon features may become unavailable.
22. Cookies and Similar Technologies
If BizCon provides web-based Services, we may use cookies and similar technologies for purposes such as: • Authentication • Security • Preferences • Service functionality • Performance • Analytics, if enabled The mobile application may also use device or SDK technologies necessary to provide authentication, security, location, storage, and other functionality.
23. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect: • Changes to BizCon • Changes to our data-processing practices • Changes to applicable law • Changes to third-party services • Regulatory requirements When we make significant changes, we may provide additional notice through the application or other appropriate channels. The "Last Updated" date at the beginning of this Privacy Policy indicates when the policy was most recently revised.
24. Contact Us
If you have questions, concerns, complaints, or requests relating to this Privacy Policy or your personal information, please contact us: BizCon Privacy Contact: BizCon Privacy Consult Email: privacy@bizcon.com.ng Support: support@bizcon.com.ng Business Address: 22 Adageorge Road Port Harcourt Rivers State Country: Nigeria
25. Complaints to the Data Protection Authority
If you believe that your privacy rights have been violated and you are not satisfied with our response, you may have the right to lodge a complaint with the Nigeria Data Protection Commission (NDPC) or another applicable supervisory authority. The NDPC provides mechanisms for data-subject requests and complaints under the Nigeria Data Protection Act framework. (NDPC Forms) Last Updated: 18th September, 2026